Today Tucker Tire has proven once again why I and many friends have become and will remain long time customers. I had a disappointing experience today and within one hour I received a call from Jim Tucker with no excuses about the issue - The only thing he I was concerned with was that his customer was satisfied. Jim immediately resolved the issue without hesitation. It is nice to know that our local businesses do care about their customers!
The staff here are always nice and helpful. Stopped by one time last year because i had a screw in my tire. They took care of it really quick and didn't even charge me. So i came back a few months ago when i needed a full set of tires. Brought my girfriends truck in today fir a full set of tires. Got here at 2:30 and they close at 3 and they didn't send me away. And i got a great deal on tires. Best service and best prices on tires!
I really don't write review often but my experience at Tucket Tire Co was great so here it is.. Yesterday I was driving carpool lane on 10 freeway near 10 and 60 meets (avoid if possible) big pothole and right side two tires go down (alert on the screen of my car).. so pull over and see that two tires need to be changed. Call around compare prices, and found Tucker Tire Co to be fair and good price and also gave me the option on two different set of tires (decided to go change all four.. it was time), I checked to make sure they could do the job right away and they said yes so I went to the store and Mr. Scott was very helpful and gave me the same exact price as he quoted me over the phone. Great customer service as Mr. Scott stepped away for few minute to make sure the tire was in stock and I was standing there no more than 2 minutes and 3 other salesperson asked if I had been helped. The work paper and invoice was made and sent me to the service center (which is sperate from the main office) which is located no more than 50 yards away, drove my car and again service person was very nice and did the job right away. I had to get my alignment checked but they were little busy because it was Monday so they gave me an option of staying (which will take few hours) or come back another day to get the alignment checked, took the option of coming back another day. Here is another thing that I really liked was, on my tire, I got aftermarket airhole plugs and they did not forget to put those back on, which was nice (other tire store forgot and just put one of those plastic ones when I got one tire serviced for nail in the tire a few weeks ago and now I have three aftermarket airhole plugs and one plastic one)... My experience at Tucker Tire Co was very professional and smooth experience I was glad to pick the store for my tire store from now on.