Let me start this by saying I'm very particular about the way I'm treated as a customer. So having said that there is a reason why I only deal with Tucker store for all my tire needs it last called CUSTOMER SERVICE!! this place REALLY appreciates their customers and it shows in every aspect from the phone , to in person at the sales desk or the shop nothing but a class act here
Had a right rear blowout 50 miles from home and stumbled onto Tucker (classic car, needed tube also). Few places will deal with tubes tires, let alone do them right. Brian was very helpful, got back on the road in under an hour. Went back and got new set of tires, went back again for alignment check, no charge because it was OK. Excellent shop, old school. I will keep driving the 50 miles, it's worth it!
I find the front office, of all tire stores I've done business with, very cordial and respectful. They direct you to the garage, where all the customers go for service. There is another counter in that work area where you pay your bills based on the kind of work done. The staff there are very kind & warm. Very fast service. The kind of business that is client based and what made this place a great country. Will do business again in the future.
I really can't even begin to explain the customer service here. I've been going to these guys for a looong time and I don't even live in the area anymore. I would literally get my car towed here if I had to before bringing it to any other tire shop. These guys are the best and always get the job done in a timely matter!
Tucker tire was recommended to me from an off-road company, I drove 350 miles from Arizona for an alignment. I also asked if they could replace a valve stem, they instructed me that in order to do so they would have to replace the sensor. I gave them the okay. I was 100% happy with the service and was going to write a great review until I got home and the sensor had failed after only 391 miles later to be exact. I took my vehicle to the dealership where they asked for the original sensor and told me they have the ability to replace just the valve stem. So now that I've realized I was told different, I feel cheated, and lied to! I would have recommended tucker tire and still will for an alignment. But I wouldn't recommend them for any other work as they will sell you used or faulty parts.
Just got all my tires replaced for a great price! I did my homework and spend over a week looking for a good place to have my tires replace at a good price for good tires. Every single employee I Encounter here was friendly, even the ones just passing by me saying hi or good morning, small gestures that go a long way..
I was acknowledged right when I walked in the building by Jerry he was friendly and found me a great deal for my car. I was in and out in about an hour which was great! I highly recommend Tucker tires for anyone looking for a great place and service!!