Let me start this by saying I'm very particular about the way I'm treated as a customer. So having said that there is a reason why I only deal with Tucker store for all my tire needs it last called CUSTOMER SERVICE!! this place REALLY appreciates their customers and it shows in every aspect from the phone , to in person at the sales desk or the shop nothing but a class act here
I normally prefer to buy tires from Sam's Club or Costco, but neither of those places had tires I liked for the vehicle I have. I tried multiple other tire shops (See my negative review of America's Tires). Tucker's was reccomended to me by one of my mechanics. They were friendly and helpful. The price seemed reasonable. I was expecting to come back for installation another day, but they did it on the spot. My only negative comment is that we discussed a 2 or 4 wheel allignment and after, the guy put my vehicle on the lift, said the wheels for this vehicle cannot be alligned. The technician still made some adjustments, which I don't understand, yet paid for. Anyhow, overall it was a good experience and I reccomend them.
Outstanding service here all around. Brian helped me out and was great. I brought in a rim to have the tire replaced, turns out they didn't have it in stock and had to order one. Since my tire was less than a month old Pirelli was covering it for free pretty much. I was ready to pay over $200 for a new tire when Brian gave me the great news! Only had to pay for shipping of the new tire and labor for the install. Very happy with this tire shop, will be back in the near future.
Must say this is one of the best experiences at a tire shop that I have had in a long while. From the sales shop to the brake/tire shop the customer service is outstanding. No up selling or pressure to bye other then what was needed. Was given plenty of options. Tires arrived fast and work was done in a timely manner. I will return for another set for my wife's vehicle and will recommend to family and friends.
I ordered tires and wheels through Tucker Tire as I have used them before and they have great competitive pricing. When I showed up the wheels did not fit my car. Tucker tire ordered the wrong ones. Simple mistake but I was bummed as I live 1.5 hours away and didn't have time to come back anytime soon. Jeff Tucker took amazing care of everything and truly went above and beyond to make it right. He re-ordered the correct wheels, through them in his truck with the tires all mounted and balanced, and DROVE 1.5 HOURS TO MY HOUSE!!!!! He personally delivered them to me so I didn't have to make the trip. All with the same price it was originally. I was blown away. They have always had great customer service but this was just incredible. More than I would have asked for. I am definitely a loyal customer after this. My driveway is starting to look like a Tucker tire catalog lol. Use them for tires and wheels, you won't be disappointed.
After a long day driving towards home I realize my tire pressure is going low I knew I have something wrong with my tire , it might jeopardize my safety and my family's safety as well, I had to pull over and stop for a good tire shop to take care of my tire, I got my tire fixed by these wonderful people, especially this hard working lady who works behind the office running all over the place with a big beautiful smile on her face, giving every each customer a wonderful customer service, her name is Kinga , I was so amazed and impressed with her kindness and her ability to make everyone around her pleased and comfortable, I am very happy with the service, I'm very happy that I had met this wonderful lady Kinga , Yes I have had a wonderful experience today
Michael Asad , thank you Kinga :)
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.