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Had a flat tire the night before so I decided to go ahead and replace all four at the same time. I went to their website and saw that they had the tires I needed. Props for having tire prices and inventory all listed on the site.
Knows how to take care of each customer even when busy. Very professional, friendly, and careful attention to all my needs. Sat in the waiting room for 30 mins. Kind of stuffy in there but you get use to it pretty fast. Better than smelling tires and other fumes outside. The wifi is also much appreciated.
After everything was done, I inspected each tire to make sure everything was good. I guess I took a while because they came by to make sure I was okay. This small gesture tells me these people aren't just mindlessly doing only enough to not get in trouble. It builds a lot of trust in me and I'll be coming here for all my future tire needs.
I really don't write review often but my experience at Tucket Tire Co was great so here it is.. Yesterday I was driving carpool lane on 10 freeway near 10 and 60 meets (avoid if possible) big pothole and right side two tires go down (alert on the screen of my car).. so pull over and see that two tires need to be changed. Call around compare prices, and found Tucker Tire Co to be fair and good price and also gave me the option on two different set of tires (decided to go change all four.. it was time), I checked to make sure they could do the job right away and they said yes so I went to the store and Mr. Scott was very helpful and gave me the same exact price as he quoted me over the phone. Great customer service as Mr. Scott stepped away for few minute to make sure the tire was in stock and I was standing there no more than 2 minutes and 3 other salesperson asked if I had been helped. The work paper and invoice was made and sent me to the service center (which is sperate from the main office) which is located no more than 50 yards away, drove my car and again service person was very nice and did the job right away. I had to get my alignment checked but they were little busy because it was Monday so they gave me an option of staying (which will take few hours) or come back another day to get the alignment checked, took the option of coming back another day. Here is another thing that I really liked was, on my tire, I got aftermarket airhole plugs and they did not forget to put those back on, which was nice (other tire store forgot and just put one of those plastic ones when I got one tire serviced for nail in the tire a few weeks ago and now I have three aftermarket airhole plugs and one plastic one)... My experience at Tucker Tire Co was very professional and smooth experience I was glad to pick the store for my tire store from now on.
Must say this is one of the best experiences at a tire shop that I have had in a long while. From the sales shop to the brake/tire shop the customer service is outstanding. No up selling or pressure to bye other then what was needed. Was given plenty of options. Tires arrived fast and work was done in a timely manner. I will return for another set for my wife's vehicle and will recommend to family and friends.
After a long day driving towards home I realize my tire pressure is going low I knew I have something wrong with my tire , it might jeopardize my safety and my family's safety as well, I had to pull over and stop for a good tire shop to take care of my tire, I got my tire fixed by these wonderful people, especially this hard working lady who works behind the office running all over the place with a big beautiful smile on her face, giving every each customer a wonderful customer service, her name is Kinga , I was so amazed and impressed with her kindness and her ability to make everyone around her pleased and comfortable, I am very happy with the service, I'm very happy that I had met this wonderful lady Kinga , Yes I have had a wonderful experience today
Michael Asad , thank you Kinga :)
I normally prefer to buy tires from Sam's Club or Costco, but neither of those places had tires I liked for the vehicle I have. I tried multiple other tire shops (See my negative review of America's Tires). Tucker's was reccomended to me by one of my mechanics. They were friendly and helpful. The price seemed reasonable. I was expecting to come back for installation another day, but they did it on the spot. My only negative comment is that we discussed a 2 or 4 wheel allignment and after, the guy put my vehicle on the lift, said the wheels for this vehicle cannot be alligned. The technician still made some adjustments, which I don't understand, yet paid for. Anyhow, overall it was a good experience and I reccomend them.
I am so glad I found Tucker Tire Co. on Yelp! I called to have my tires aligned and they promptly gave me an appointment. When I arrived, Kinga took care of my car right away. They told me my two back tires were aligned so they only charged me for the two front tires. They are so honest and so nice! Kinga even replaced the missing caps on the metal air plugs for free! I will recommend Tucker Tire Co. to all my friends and relatives. Thank you Kinga and Tucker Tire Co. for providing such expert and efficient service! I'm so happy I found you!