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Outstanding service here all around. Brian helped me out and was great. I brought in a rim to have the tire replaced, turns out they didn't have it in stock and had to order one. Since my tire was less than a month old Pirelli was covering it for free pretty much. I was ready to pay over $200 for a new tire when Brian gave me the great news! Only had to pay for shipping of the new tire and labor for the install. Very happy with this tire shop, will be back in the near future.
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.
Great service. There was a nail in my back tire. Called in and they let me know how much it would be to fix it and it would only take 10mins at most. The mechanics were all very friendly and helpful. Put my tire back in and put away the spare and they even added extra air to the rest of my tires.
had a nail in my tire and went in expecting to be there a while but to my surprise these guys work fast. It seems like each person has a specific role. one guy greets and removes the tire, the next guy takes it off the rim, the next guy repairs it, the next guy mounts and balances, and then the original greeter mounts the tire back on the car. They work like a fine oiled machine... all the while every tech shows a good attitude.
Bought a set of tires for my Camaro here. Emailed several places about pricing and they got back to me quickly and with precise pricing information. Got there early (they don't do appointments) and there were a few cars ahead of me. Staff was super friendly and answered all my questions. The entire process took less than an hour. Highly recommend this place and will come back here when I need tires again.
I've been coming here for years to have tires installed on my cars, trucks, and Motorhomes. And it's always been a good experience with customer service as well as the competitive prices. (See prior review)
However, today was a different story. I brought my truck in due to what I believed was a suspension problem. The truck would shudder or shake violently. I've never had any front end work done here but I've noticed the alignment pits on my prior visits. So I limped my truck over there on Monday (3-12-18) to get it checked. I was told I would have to have an appointment. So, I made an appointment for Thursday 3-14-18 at 4 pm. On Thursday I was told the problem with the truck was my front end suspension needed work (bushings and arms) and I was quoted $501 dollars. I was told that I would have to bring the truck back in the morning so the work could be done. I dropped the truck off at 7:30 on Friday. I was called at approx 10:30 and advised that my truck was ready to be picked up. When I returned to pick up the truck, I was told it was taken for a test drive and it's stills vibrates and shakes, And the reason is because my center drive bearing needs to be replaced, and "we don't do that here".
My concern is, shouldn't I have been told what the problem was when I brought it in on Thursday for an estimate ? Or maybe a phone call while it was there?
I was assured that I had worn front end parts, that needed to be replaced. However, I brought it in for the vibration. I explained to the tech what the problem was, and that wasn't addressed.
Now I have to take it to another shop to address the problem that I brought it to Tucker for. And I'm $500 poorer. ? Not the level of service and professionalism I had expected from Tucker Tire.