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Fast service and great work. I don't trust tire shops out of the blue to change tires on my rims. I love my rims and would prefer not to have scratches done to them. I was referred by a family friend mechanic to go check them out.
Glad I did. Spoke to Bryan first and got set up with a new tire since I have a un repairable tire due to a nail. Called Monday and the tire was in Tuesday AM.
In and out.
That same day, my wife had a nail in her back left tire. Went to go get a quote and spoke to Scott. Told him if I could get an estimate on a new tire. Before he gave me that quote he checked my tire. He told me to take it to the front and see if it's repairable then come back. Long story short - he saved me a new tire fee by simply having me check if the tire was repairable. Grade A staff and Grade work.
I went for used tires knowing all 4 were getting bad. I'm thankful that the guy who was helping me was honest and said I only need 3 for right now. He said my 4th one was still good all around. They have reasonable prices $35-50 depending on your car. I went in the morning and I didn't have to wait long. I live down the street and on the weekends it's busy when I pass by. They have an indoor and outdoor waiting area which is nice. A few workers asked if I was help when I was standing outside. They wanted to make sure I've been helped. I definitely recommend calling before to make sure they have your tire size. It was my first time and def won't be my last!!
Tucker tires is the greatest place to get rims and tires in Southern California the owner Jim is beyond customer service and a very kind and generous man was referred by a friend over 10 years ago and I now drive from Long Beach to go Vino because of his pricing quality and service they are truly the best tire company out there sincerely Edward Yawitz
Must say this is one of the best experiences at a tire shop that I have had in a long while. From the sales shop to the brake/tire shop the customer service is outstanding. No up selling or pressure to bye other then what was needed. Was given plenty of options. Tires arrived fast and work was done in a timely manner. I will return for another set for my wife's vehicle and will recommend to family and friends.
I hate to write this review because I've had a good experience in the past with their Laguna Niguel store. I just want to point out that I was on a very tight budget when I needed 4 tires a few months ago and asked what my options were in my price range. I was told they have an "Asian Import" that are a good inexpensive tire and I will get 25000 miles out of them. I found out later that Asian means Chinese and trust me you'll get less than 10,000 miles out of them, if that. Do not buy these tires. Within a couple of weeks the fronts were at 60% and the rears 50%. They were completely bald at 3 1/2 months. I've always known Tucker to be a reputable company so I don't know why they need to sell these crappy tires and at the same time tell you that you'll get plenty of wear out of them. I went to a used tire shop on Arrow hwy and they sold me 4 used Continentals that had about 70% tread left on them for $180 out the door tax everything. And they've barely worn so far. If Tucker needs to sell these crap tires at least let the consumer know that they are this bad. If I had gotten a warning I would have scrounged up some extra money and gotten something better.