g-Force Sport COMP 2
I normally prefer to buy tires from Sam's Club or Costco, but neither of those places had tires I liked for the vehicle I have. I tried multiple other tire shops (See my negative review of America's Tires). Tucker's was reccomended to me by one of my mechanics. They were friendly and helpful. The price seemed reasonable. I was expecting to come back for installation another day, but they did it on the spot. My only negative comment is that we discussed a 2 or 4 wheel allignment and after, the guy put my vehicle on the lift, said the wheels for this vehicle cannot be alligned. The technician still made some adjustments, which I don't understand, yet paid for. Anyhow, overall it was a good experience and I reccomend them.
Tucker tires is the greatest place to get rims and tires in Southern California the owner Jim is beyond customer service and a very kind and generous man was referred by a friend over 10 years ago and I now drive from Long Beach to go Vino because of his pricing quality and service they are truly the best tire company out there sincerely Edward Yawitz
Today Tucker Tire has proven once again why I and many friends have become and will remain long time customers. I had a disappointing experience today and within one hour I received a call from Jim Tucker with no excuses about the issue - The only thing he I was concerned with was that his customer was satisfied. Jim immediately resolved the issue without hesitation. It is nice to know that our local businesses do care about their customers!
Another visit, another 5 star effort by the folks at Tucker Tire Co.
Stopped by because the tire pressure light has been on for some time (If you ask the wife she will say that it has been on for a month. But the wife isn't writing the review so I will say a week or so). After checking the tire pressure on all tires the gentleman said the tires were within manufacturer specs. Also, none of the tires was lower than the others so he concluded that it wasn't a leak but rather the sensor. The young lady that was working with him then filled my tires with air and reset the sensor for me.
If they would have charged me a couple bucks I would have paid it. But instead, the lady said I didn't owe them anything.
It's the little things like this that will keep me coming back to this spot.
I've been coming here for years to have tires installed on my cars, trucks, and Motorhomes. And it's always been a good experience with customer service as well as the competitive prices. (See prior review)
However, today was a different story. I brought my truck in due to what I believed was a suspension problem. The truck would shudder or shake violently. I've never had any front end work done here but I've noticed the alignment pits on my prior visits. So I limped my truck over there on Monday (3-12-18) to get it checked. I was told I would have to have an appointment. So, I made an appointment for Thursday 3-14-18 at 4 pm. On Thursday I was told the problem with the truck was my front end suspension needed work (bushings and arms) and I was quoted $501 dollars. I was told that I would have to bring the truck back in the morning so the work could be done. I dropped the truck off at 7:30 on Friday. I was called at approx 10:30 and advised that my truck was ready to be picked up. When I returned to pick up the truck, I was told it was taken for a test drive and it's stills vibrates and shakes, And the reason is because my center drive bearing needs to be replaced, and "we don't do that here".
My concern is, shouldn't I have been told what the problem was when I brought it in on Thursday for an estimate ? Or maybe a phone call while it was there?
I was assured that I had worn front end parts, that needed to be replaced. However, I brought it in for the vibration. I explained to the tech what the problem was, and that wasn't addressed.
Now I have to take it to another shop to address the problem that I brought it to Tucker for. And I'm $500 poorer. ? Not the level of service and professionalism I had expected from Tucker Tire.
I was referred by a friend and was told they had reasonable pricing and they did alignments. I sent my husband to check it out and he was quoted for tires and an alignment at a decent price. He agreed and they started to work on the car. He received a phone call saying that he also need brakes and rotors, to which he agrees to. This was on a Thursday. Friday I called out of work and then we had a long weekend due to Presidents' Day which brings me to today Tuesday Feb 20 2018. I am driving to work and hear a thumping sound every time I lane change go over a bump on the road or break. When I get to work I call my husband and he says he doesn't know why it would be making that sound. I get out of work start driving home and decide I can not drive like this. The sound is coming more and more I pull over. My husband meets me at the gas station that I stopped at and discovers that Tucker Tires failed to put the bolts back onto The brake caliper. This is real bad. You'll be seeing me tomorrow
This is an update I can't be mad when someone apologizes. They owned up to their mistake. Fixed it apologized and that's how it's done.
I've only been going here the last few years. I keep coming back because they're always straight with me, price is reasonable and the time they say it takes?? is usually accurate. I've taken my brothers cars, girlfriends car, and a few of my company trucks. I've always dealt
with Scott F. He is friendly, knowledgeable, honest and navigates me in the right direction every time. I don't shop around. I like the service, the staff, and my tires and will be bringing my business here. Good job Tucker Tires
I appreciate you guys
These guys deserve 10 stars. Outstanding teamwork and service from the entire crew. They had the tires I wanted in the size that I wanted and from the manager Scott on down to the guys out in the shop everyone was on their game 100% I'm impressed! They got me out the door paid for and all four tires mounted and balanced in less than 30 minutes!!! "The best tire service I have ever had"