This place is absolutely incredible! The staff is knowledgeable, friendly, and efficient. you can tell they have a system going that can meet te demands of a busy day, yet still have the essence of a small shop where each client matters. I was able to come in today and feel like I was taken care of and given reasonable prices, and I am definitely coming back for any of my future tire needs. Thank you Tucker's tires!
Had a flat tire the night before so I decided to go ahead and replace all four at the same time. I went to their website and saw that they had the tires I needed. Props for having tire prices and inventory all listed on the site.
Knows how to take care of each customer even when busy. Very professional, friendly, and careful attention to all my needs. Sat in the waiting room for 30 mins. Kind of stuffy in there but you get use to it pretty fast. Better than smelling tires and other fumes outside. The wifi is also much appreciated.
After everything was done, I inspected each tire to make sure everything was good. I guess I took a while because they came by to make sure I was okay. This small gesture tells me these people aren't just mindlessly doing only enough to not get in trouble. It builds a lot of trust in me and I'll be coming here for all my future tire needs.
Fast service and great work. I don't trust tire shops out of the blue to change tires on my rims. I love my rims and would prefer not to have scratches done to them. I was referred by a family friend mechanic to go check them out.
Glad I did. Spoke to Bryan first and got set up with a new tire since I have a un repairable tire due to a nail. Called Monday and the tire was in Tuesday AM.
In and out.
That same day, my wife had a nail in her back left tire. Went to go get a quote and spoke to Scott. Told him if I could get an estimate on a new tire. Before he gave me that quote he checked my tire. He told me to take it to the front and see if it's repairable then come back. Long story short - he saved me a new tire fee by simply having me check if the tire was repairable. Grade A staff and Grade work.
Got a new set of wheels here a couple of days ago. Spoke with Jerry last Thursday and he ordered my wheels and promised them on time. Unfortunately due to work I couldn't make it in till this past Monday. Jerry informed me that he wasn't going to be in but said he would have all the paperwork ready. I was helped by Joe in place of Jerry. I've been coming to this place for awhile now for tires and I must say I've never had a problem with any of the staff both in the sales and service side. They are all efficient in their respective positions in this company and I must say this type of customer service is hard to find these days. They don't nickel and dime you like national tire chains do. They are honest and professional. Thank you!
I've been coming here for years for new tires. I never had a problem with their service until my recent visit. I called first to ensure they had the tires I needed in stock and they confirmed it. When I arrived, they confirmed the tires were in stock, I paid for them and proceeded to the service bay. After waiting about 30 minutes, I was informed that the tires I purchased were not in stock. I was given the option to return the following day, purchase a different brand tire, or get a full refund and go elsewhere. I did not want to return the following day, nor did I want to go elsewhere so I opted for the different tires. However, I informed them I needed to be out of there by a certain time due to a previously planned appointment elsewhere. Although I was promised my car would be ready on time, it did not happen as promised... surprise, surprise. 'Fool me once, shame on you; fool me twice, shame on me.' Tucker Tire Co. has last my business.
Tucker tires staff and co are the best! Wish the hours would be a bit longer, but we all have families. I get it. Thanks for your awesome
A thank you card was sent to me. Wow! I didn't think this happened anymore. On the back it was handwritten, not a computer label and a free offer. I love Tucker tires! I almost want to go and work for them. They seem to care for their employees and customers.
But your tire in the back store get it installed in the front part of the store and in and out under an hour!!!
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.