Michelin was founded in 1889 by the Michelin brothers. In 1895, the brothers built the first car to be driven on pneumatic tires. In 1946, Michelin patents the radial tire casing. More recently in 2005 the airbus A380, the super jumbo jet seating over 500 passengers, uses Michelin tires. Michelin tires have won races such as the Le Mans, enduro races and rally races. Michelin truly is the pioneer of the modern tire and continually strives to be at the forefront of tire technology.
I've been coming here for years to have tires installed on my cars, trucks, and Motorhomes. And it's always been a good experience with customer service as well as the competitive prices. (See prior review)
However, today was a different story. I brought my truck in due to what I believed was a suspension problem. The truck would shudder or shake violently. I've never had any front end work done here but I've noticed the alignment pits on my prior visits. So I limped my truck over there on Monday (3-12-18) to get it checked. I was told I would have to have an appointment. So, I made an appointment for Thursday 3-14-18 at 4 pm. On Thursday I was told the problem with the truck was my front end suspension needed work (bushings and arms) and I was quoted $501 dollars. I was told that I would have to bring the truck back in the morning so the work could be done. I dropped the truck off at 7:30 on Friday. I was called at approx 10:30 and advised that my truck was ready to be picked up. When I returned to pick up the truck, I was told it was taken for a test drive and it's stills vibrates and shakes, And the reason is because my center drive bearing needs to be replaced, and "we don't do that here".
My concern is, shouldn't I have been told what the problem was when I brought it in on Thursday for an estimate ? Or maybe a phone call while it was there?
I was assured that I had worn front end parts, that needed to be replaced. However, I brought it in for the vibration. I explained to the tech what the problem was, and that wasn't addressed.
Now I have to take it to another shop to address the problem that I brought it to Tucker for. And I'm $500 poorer. ? Not the level of service and professionalism I had expected from Tucker Tire.
These people are the best! Even Trump likes them but he's too far from here.my dad 's been coming here for shocks, alignment and tires , they are #1 in all southern calif. very kind people.
I had initially purchased six tires from an online tire business for my motorhome. Two of the six tires were almost eight years old (DOT codes was 2211). Talk about dangerous. So, after sending the two tires back to the online business, a friend of mine recommended Tucker Tire Co. I spoke with Carl and he sold me the two additional tires I needed at a great price. I will definitely shop here again when I need new tires for my motorhome. Thank you!
Lost a star because they charged me to install the tires I just bought from them, should offer free mounting and balance with the purchase of tires. They do offer free rotations for the life of the tire. Other than that friendly staff, Great selection, clean establishment.
had a nail in my tire and went in expecting to be there a while but to my surprise these guys work fast. It seems like each person has a specific role. one guy greets and removes the tire, the next guy takes it off the rim, the next guy repairs it, the next guy mounts and balances, and then the original greeter mounts the tire back on the car. They work like a fine oiled machine... all the while every tech shows a good attitude.
Came in a Couple of days ago to have alignment done. They were done in less than an hour. Returned today to have the tires rotated. Took them less than an hour and there was no charge. Definitely buying my tires here in the future
I normally prefer to buy tires from Sam's Club or Costco, but neither of those places had tires I liked for the vehicle I have. I tried multiple other tire shops (See my negative review of America's Tires). Tucker's was reccomended to me by one of my mechanics. They were friendly and helpful. The price seemed reasonable. I was expecting to come back for installation another day, but they did it on the spot. My only negative comment is that we discussed a 2 or 4 wheel allignment and after, the guy put my vehicle on the lift, said the wheels for this vehicle cannot be alligned. The technician still made some adjustments, which I don't understand, yet paid for. Anyhow, overall it was a good experience and I reccomend them.
Tucker tires staff and co are the best! Wish the hours would be a bit longer, but we all have families. I get it. Thanks for your awesome
A thank you card was sent to me. Wow! I didn't think this happened anymore. On the back it was handwritten, not a computer label and a free offer. I love Tucker tires! I almost want to go and work for them. They seem to care for their employees and customers.
But your tire in the back store get it installed in the front part of the store and in and out under an hour!!!
Bought a set of tires for my Camaro here. Emailed several places about pricing and they got back to me quickly and with precise pricing information. Got there early (they don't do appointments) and there were a few cars ahead of me. Staff was super friendly and answered all my questions. The entire process took less than an hour. Highly recommend this place and will come back here when I need tires again.
Got a new set of wheels here a couple of days ago. Spoke with Jerry last Thursday and he ordered my wheels and promised them on time. Unfortunately due to work I couldn't make it in till this past Monday. Jerry informed me that he wasn't going to be in but said he would have all the paperwork ready. I was helped by Joe in place of Jerry. I've been coming to this place for awhile now for tires and I must say I've never had a problem with any of the staff both in the sales and service side. They are all efficient in their respective positions in this company and I must say this type of customer service is hard to find these days. They don't nickel and dime you like national tire chains do. They are honest and professional. Thank you!
