Check back for rebates.
Check back for rebates.
I hate to write this review because I've had a good experience in the past with their Laguna Niguel store. I just want to point out that I was on a very tight budget when I needed 4 tires a few months ago and asked what my options were in my price range. I was told they have an "Asian Import" that are a good inexpensive tire and I will get 25000 miles out of them. I found out later that Asian means Chinese and trust me you'll get less than 10,000 miles out of them, if that. Do not buy these tires. Within a couple of weeks the fronts were at 60% and the rears 50%. They were completely bald at 3 1/2 months. I've always known Tucker to be a reputable company so I don't know why they need to sell these crappy tires and at the same time tell you that you'll get plenty of wear out of them. I went to a used tire shop on Arrow hwy and they sold me 4 used Continentals that had about 70% tread left on them for $180 out the door tax everything. And they've barely worn so far. If Tucker needs to sell these crap tires at least let the consumer know that they are this bad. If I had gotten a warning I would have scrounged up some extra money and gotten something better.
Fast service and great work. I don't trust tire shops out of the blue to change tires on my rims. I love my rims and would prefer not to have scratches done to them. I was referred by a family friend mechanic to go check them out.
Glad I did. Spoke to Bryan first and got set up with a new tire since I have a un repairable tire due to a nail. Called Monday and the tire was in Tuesday AM.
In and out.
That same day, my wife had a nail in her back left tire. Went to go get a quote and spoke to Scott. Told him if I could get an estimate on a new tire. Before he gave me that quote he checked my tire. He told me to take it to the front and see if it's repairable then come back. Long story short - he saved me a new tire fee by simply having me check if the tire was repairable. Grade A staff and Grade work.
Let me start this by saying I'm very particular about the way I'm treated as a customer. So having said that there is a reason why I only deal with Tucker store for all my tire needs it last called CUSTOMER SERVICE!! this place REALLY appreciates their customers and it shows in every aspect from the phone , to in person at the sales desk or the shop nothing but a class act here
I really can't even begin to explain the customer service here. I've been going to these guys for a looong time and I don't even live in the area anymore. I would literally get my car towed here if I had to before bringing it to any other tire shop. These guys are the best and always get the job done in a timely matter!
Got a new set of wheels here a couple of days ago. Spoke with Jerry last Thursday and he ordered my wheels and promised them on time. Unfortunately due to work I couldn't make it in till this past Monday. Jerry informed me that he wasn't going to be in but said he would have all the paperwork ready. I was helped by Joe in place of Jerry. I've been coming to this place for awhile now for tires and I must say I've never had a problem with any of the staff both in the sales and service side. They are all efficient in their respective positions in this company and I must say this type of customer service is hard to find these days. They don't nickel and dime you like national tire chains do. They are honest and professional. Thank you!
Excellent customer service and great prices. My family has been coming here for years. There are two buildings in the same alleyway one is the storefront for shopping and paying for transactions, the other is where you drive your car around to be serviced. I recommend taking a day off of work and scheduling your service during the week, because it's pretty busy on Saturdays. I had my service on a Thursday and it took about an hour and a half. There is a small waiting room and some outdoor seating as well. There are coffee shops, restaurants, and mom & pop shops within walking distance if you don't want to sit and wait.