I find the front office, of all tire stores I've done business with, very cordial and respectful. They direct you to the garage, where all the customers go for service. There is another counter in that work area where you pay your bills based on the kind of work done. The staff there are very kind & warm. Very fast service. The kind of business that is client based and what made this place a great country. Will do business again in the future.
I ordered tires and wheels through Tucker Tire as I have used them before and they have great competitive pricing. When I showed up the wheels did not fit my car. Tucker tire ordered the wrong ones. Simple mistake but I was bummed as I live 1.5 hours away and didn't have time to come back anytime soon. Jeff Tucker took amazing care of everything and truly went above and beyond to make it right. He re-ordered the correct wheels, through them in his truck with the tires all mounted and balanced, and DROVE 1.5 HOURS TO MY HOUSE!!!!! He personally delivered them to me so I didn't have to make the trip. All with the same price it was originally. I was blown away. They have always had great customer service but this was just incredible. More than I would have asked for. I am definitely a loyal customer after this. My driveway is starting to look like a Tucker tire catalog lol. Use them for tires and wheels, you won't be disappointed.
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.
Outstanding service here all around. Brian helped me out and was great. I brought in a rim to have the tire replaced, turns out they didn't have it in stock and had to order one. Since my tire was less than a month old Pirelli was covering it for free pretty much. I was ready to pay over $200 for a new tire when Brian gave me the great news! Only had to pay for shipping of the new tire and labor for the install. Very happy with this tire shop, will be back in the near future.
Another visit, another 5 star effort by the folks at Tucker Tire Co.
Stopped by because the tire pressure light has been on for some time (If you ask the wife she will say that it has been on for a month. But the wife isn't writing the review so I will say a week or so). After checking the tire pressure on all tires the gentleman said the tires were within manufacturer specs. Also, none of the tires was lower than the others so he concluded that it wasn't a leak but rather the sensor. The young lady that was working with him then filled my tires with air and reset the sensor for me.
If they would have charged me a couple bucks I would have paid it. But instead, the lady said I didn't owe them anything.
It's the little things like this that will keep me coming back to this spot.
Fast service and great work. I don't trust tire shops out of the blue to change tires on my rims. I love my rims and would prefer not to have scratches done to them. I was referred by a family friend mechanic to go check them out.
Glad I did. Spoke to Bryan first and got set up with a new tire since I have a un repairable tire due to a nail. Called Monday and the tire was in Tuesday AM.
In and out.
That same day, my wife had a nail in her back left tire. Went to go get a quote and spoke to Scott. Told him if I could get an estimate on a new tire. Before he gave me that quote he checked my tire. He told me to take it to the front and see if it's repairable then come back. Long story short - he saved me a new tire fee by simply having me check if the tire was repairable. Grade A staff and Grade work.
Place was recommended by a friend of mine. Took me a few months to finally give them a call but I couldn't be happier. I can see why this place has five stars. Service is completely exceptional like I can't even come up with the words to explain how great the service is coming from someone in the service industry. But even better than that is the pricing. Speak to Jeff he will give you the best pricing in town