I've been coming here for years for new tires. I never had a problem with their service until my recent visit. I called first to ensure they had the tires I needed in stock and they confirmed it. When I arrived, they confirmed the tires were in stock, I paid for them and proceeded to the service bay. After waiting about 30 minutes, I was informed that the tires I purchased were not in stock. I was given the option to return the following day, purchase a different brand tire, or get a full refund and go elsewhere. I did not want to return the following day, nor did I want to go elsewhere so I opted for the different tires. However, I informed them I needed to be out of there by a certain time due to a previously planned appointment elsewhere. Although I was promised my car would be ready on time, it did not happen as promised... surprise, surprise. 'Fool me once, shame on you; fool me twice, shame on me.' Tucker Tire Co. has last my business.
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.
I normally prefer to buy tires from Sam's Club or Costco, but neither of those places had tires I liked for the vehicle I have. I tried multiple other tire shops (See my negative review of America's Tires). Tucker's was reccomended to me by one of my mechanics. They were friendly and helpful. The price seemed reasonable. I was expecting to come back for installation another day, but they did it on the spot. My only negative comment is that we discussed a 2 or 4 wheel allignment and after, the guy put my vehicle on the lift, said the wheels for this vehicle cannot be alligned. The technician still made some adjustments, which I don't understand, yet paid for. Anyhow, overall it was a good experience and I reccomend them.
I really can't even begin to explain the customer service here. I've been going to these guys for a looong time and I don't even live in the area anymore. I would literally get my car towed here if I had to before bringing it to any other tire shop. These guys are the best and always get the job done in a timely matter!
Tucker tires staff and co are the best! Wish the hours would be a bit longer, but we all have families. I get it. Thanks for your awesome
A thank you card was sent to me. Wow! I didn't think this happened anymore. On the back it was handwritten, not a computer label and a free offer. I love Tucker tires! I almost want to go and work for them. They seem to care for their employees and customers.
But your tire in the back store get it installed in the front part of the store and in and out under an hour!!!