Tucker tire was recommended to me from an off-road company, I drove 350 miles from Arizona for an alignment. I also asked if they could replace a valve stem, they instructed me that in order to do so they would have to replace the sensor. I gave them the okay. I was 100% happy with the service and was going to write a great review until I got home and the sensor had failed after only 391 miles later to be exact. I took my vehicle to the dealership where they asked for the original sensor and told me they have the ability to replace just the valve stem. So now that I've realized I was told different, I feel cheated, and lied to! I would have recommended tucker tire and still will for an alignment. But I wouldn't recommend them for any other work as they will sell you used or faulty parts.
Great service. There was a nail in my back tire. Called in and they let me know how much it would be to fix it and it would only take 10mins at most. The mechanics were all very friendly and helpful. Put my tire back in and put away the spare and they even added extra air to the rest of my tires.
Another visit, another 5 star effort by the folks at Tucker Tire Co.
Stopped by because the tire pressure light has been on for some time (If you ask the wife she will say that it has been on for a month. But the wife isn't writing the review so I will say a week or so). After checking the tire pressure on all tires the gentleman said the tires were within manufacturer specs. Also, none of the tires was lower than the others so he concluded that it wasn't a leak but rather the sensor. The young lady that was working with him then filled my tires with air and reset the sensor for me.
If they would have charged me a couple bucks I would have paid it. But instead, the lady said I didn't owe them anything.
It's the little things like this that will keep me coming back to this spot.
After a long day driving towards home I realize my tire pressure is going low I knew I have something wrong with my tire , it might jeopardize my safety and my family's safety as well, I had to pull over and stop for a good tire shop to take care of my tire, I got my tire fixed by these wonderful people, especially this hard working lady who works behind the office running all over the place with a big beautiful smile on her face, giving every each customer a wonderful customer service, her name is Kinga , I was so amazed and impressed with her kindness and her ability to make everyone around her pleased and comfortable, I am very happy with the service, I'm very happy that I had met this wonderful lady Kinga , Yes I have had a wonderful experience today
Michael Asad , thank you Kinga :)
Must say this is one of the best experiences at a tire shop that I have had in a long while. From the sales shop to the brake/tire shop the customer service is outstanding. No up selling or pressure to bye other then what was needed. Was given plenty of options. Tires arrived fast and work was done in a timely manner. I will return for another set for my wife's vehicle and will recommend to family and friends.
I ordered tires and wheels through Tucker Tire as I have used them before and they have great competitive pricing. When I showed up the wheels did not fit my car. Tucker tire ordered the wrong ones. Simple mistake but I was bummed as I live 1.5 hours away and didn't have time to come back anytime soon. Jeff Tucker took amazing care of everything and truly went above and beyond to make it right. He re-ordered the correct wheels, through them in his truck with the tires all mounted and balanced, and DROVE 1.5 HOURS TO MY HOUSE!!!!! He personally delivered them to me so I didn't have to make the trip. All with the same price it was originally. I was blown away. They have always had great customer service but this was just incredible. More than I would have asked for. I am definitely a loyal customer after this. My driveway is starting to look like a Tucker tire catalog lol. Use them for tires and wheels, you won't be disappointed.
I really don't write review often but my experience at Tucket Tire Co was great so here it is.. Yesterday I was driving carpool lane on 10 freeway near 10 and 60 meets (avoid if possible) big pothole and right side two tires go down (alert on the screen of my car).. so pull over and see that two tires need to be changed. Call around compare prices, and found Tucker Tire Co to be fair and good price and also gave me the option on two different set of tires (decided to go change all four.. it was time), I checked to make sure they could do the job right away and they said yes so I went to the store and Mr. Scott was very helpful and gave me the same exact price as he quoted me over the phone. Great customer service as Mr. Scott stepped away for few minute to make sure the tire was in stock and I was standing there no more than 2 minutes and 3 other salesperson asked if I had been helped. The work paper and invoice was made and sent me to the service center (which is sperate from the main office) which is located no more than 50 yards away, drove my car and again service person was very nice and did the job right away. I had to get my alignment checked but they were little busy because it was Monday so they gave me an option of staying (which will take few hours) or come back another day to get the alignment checked, took the option of coming back another day. Here is another thing that I really liked was, on my tire, I got aftermarket airhole plugs and they did not forget to put those back on, which was nice (other tire store forgot and just put one of those plastic ones when I got one tire serviced for nail in the tire a few weeks ago and now I have three aftermarket airhole plugs and one plastic one)... My experience at Tucker Tire Co was very professional and smooth experience I was glad to pick the store for my tire store from now on.
Had a flat tire the night before so I decided to go ahead and replace all four at the same time. I went to their website and saw that they had the tires I needed. Props for having tire prices and inventory all listed on the site.
Knows how to take care of each customer even when busy. Very professional, friendly, and careful attention to all my needs. Sat in the waiting room for 30 mins. Kind of stuffy in there but you get use to it pretty fast. Better than smelling tires and other fumes outside. The wifi is also much appreciated.
After everything was done, I inspected each tire to make sure everything was good. I guess I took a while because they came by to make sure I was okay. This small gesture tells me these people aren't just mindlessly doing only enough to not get in trouble. It builds a lot of trust in me and I'll be coming here for all my future tire needs.