This place was absolutely amazing! I was so frustrated when I got there. I had been to 4 different places, and not one of them had the correct parts to change my tires! Immediately when I pulled up I was helped, everyone was so nice. They didn't look at me like I didn't know anything about my car because I was a woman. They gave me every option possible for repairing/replacing my tires, they did not just tell me what they were going to do, they let me decide. They were pretty busy and they got me in and out in less than an hour! I will be back any time I have tire problems! I definitely recommend this place, they were very friendly, caring, honest and fast! Such great customer service, as well as great work done on my car!
I have been going to Tucker Tire for over 45 years now. They had the best prices when I was a teenager and they still have the best prices in most cases now even though they have to compete with all of the online options now. The staff in the office has always been great, giving me the best prices they could and suggesting similar tires that would cost less. I have watched Dave and Frank take care of balancing and putting on my tires forever and they always do a great job. I now live 35 miles away but feel such a loyalty to them for all of the great deals they have given me in the past. While there can be a bit of await if you get there during their busy time, I have never minded that because you can see how hard they are all working to get you out as fast as they can. To me they are just the best place you can buy your tires at.
Today Tucker Tire has proven once again why I and many friends have become and will remain long time customers. I had a disappointing experience today and within one hour I received a call from Jim Tucker with no excuses about the issue - The only thing he I was concerned with was that his customer was satisfied. Jim immediately resolved the issue without hesitation. It is nice to know that our local businesses do care about their customers!
Had a flat tire the night before so I decided to go ahead and replace all four at the same time. I went to their website and saw that they had the tires I needed. Props for having tire prices and inventory all listed on the site.
Knows how to take care of each customer even when busy. Very professional, friendly, and careful attention to all my needs. Sat in the waiting room for 30 mins. Kind of stuffy in there but you get use to it pretty fast. Better than smelling tires and other fumes outside. The wifi is also much appreciated.
After everything was done, I inspected each tire to make sure everything was good. I guess I took a while because they came by to make sure I was okay. This small gesture tells me these people aren't just mindlessly doing only enough to not get in trouble. It builds a lot of trust in me and I'll be coming here for all my future tire needs.
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.
Tucker tire was recommended to me from an off-road company, I drove 350 miles from Arizona for an alignment. I also asked if they could replace a valve stem, they instructed me that in order to do so they would have to replace the sensor. I gave them the okay. I was 100% happy with the service and was going to write a great review until I got home and the sensor had failed after only 391 miles later to be exact. I took my vehicle to the dealership where they asked for the original sensor and told me they have the ability to replace just the valve stem. So now that I've realized I was told different, I feel cheated, and lied to! I would have recommended tucker tire and still will for an alignment. But I wouldn't recommend them for any other work as they will sell you used or faulty parts.
I normally prefer to buy tires from Sam's Club or Costco, but neither of those places had tires I liked for the vehicle I have. I tried multiple other tire shops (See my negative review of America's Tires). Tucker's was reccomended to me by one of my mechanics. They were friendly and helpful. The price seemed reasonable. I was expecting to come back for installation another day, but they did it on the spot. My only negative comment is that we discussed a 2 or 4 wheel allignment and after, the guy put my vehicle on the lift, said the wheels for this vehicle cannot be alligned. The technician still made some adjustments, which I don't understand, yet paid for. Anyhow, overall it was a good experience and I reccomend them.