Let me start this by saying I'm very particular about the way I'm treated as a customer. So having said that there is a reason why I only deal with Tucker store for all my tire needs it last called CUSTOMER SERVICE!! this place REALLY appreciates their customers and it shows in every aspect from the phone , to in person at the sales desk or the shop nothing but a class act here
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.
Must say this is one of the best experiences at a tire shop that I have had in a long while. From the sales shop to the brake/tire shop the customer service is outstanding. No up selling or pressure to bye other then what was needed. Was given plenty of options. Tires arrived fast and work was done in a timely manner. I will return for another set for my wife's vehicle and will recommend to family and friends.
Another visit, another 5 star effort by the folks at Tucker Tire Co.
Stopped by because the tire pressure light has been on for some time (If you ask the wife she will say that it has been on for a month. But the wife isn't writing the review so I will say a week or so). After checking the tire pressure on all tires the gentleman said the tires were within manufacturer specs. Also, none of the tires was lower than the others so he concluded that it wasn't a leak but rather the sensor. The young lady that was working with him then filled my tires with air and reset the sensor for me.
If they would have charged me a couple bucks I would have paid it. But instead, the lady said I didn't owe them anything.
It's the little things like this that will keep me coming back to this spot.
Been coming here for 20+ years. Outstanding service, prices and aftercare. I own 4 cars and wouldn't go anywhere else for tire service. My last visit, I needed 4 tires for my truck. I went there when it opened and was out within the hour. While waiting, I googled the tires I was buying at other places. I was saving 30% from a "marked" special at America Tires. This place has never done me wrong. I was there 4 days ago with a nail in my tire. Not once did they asked for $$, they simply said, "These are our tires. We got you." I was out in 20 minutes. The customer service, product and everything else can't be beat.
Got a new set of wheels here a couple of days ago. Spoke with Jerry last Thursday and he ordered my wheels and promised them on time. Unfortunately due to work I couldn't make it in till this past Monday. Jerry informed me that he wasn't going to be in but said he would have all the paperwork ready. I was helped by Joe in place of Jerry. I've been coming to this place for awhile now for tires and I must say I've never had a problem with any of the staff both in the sales and service side. They are all efficient in their respective positions in this company and I must say this type of customer service is hard to find these days. They don't nickel and dime you like national tire chains do. They are honest and professional. Thank you!
These people do tires. Friendly, fast service and affordable prices leave me no other choice but to return the next time shtf. The waiting room was comfortable and inviting with a TV, plenty of reading material and a tin of crayons with coloring books, too! I had 4 tires replaced and was out of there in roughly 30 minutes.