Assurance Fuel Max
Eagle GT II
I've been coming here for years for new tires. I never had a problem with their service until my recent visit. I called first to ensure they had the tires I needed in stock and they confirmed it. When I arrived, they confirmed the tires were in stock, I paid for them and proceeded to the service bay. After waiting about 30 minutes, I was informed that the tires I purchased were not in stock. I was given the option to return the following day, purchase a different brand tire, or get a full refund and go elsewhere. I did not want to return the following day, nor did I want to go elsewhere so I opted for the different tires. However, I informed them I needed to be out of there by a certain time due to a previously planned appointment elsewhere. Although I was promised my car would be ready on time, it did not happen as promised... surprise, surprise. 'Fool me once, shame on you; fool me twice, shame on me.' Tucker Tire Co. has last my business.
I hate to write this review because I've had a good experience in the past with their Laguna Niguel store. I just want to point out that I was on a very tight budget when I needed 4 tires a few months ago and asked what my options were in my price range. I was told they have an "Asian Import" that are a good inexpensive tire and I will get 25000 miles out of them. I found out later that Asian means Chinese and trust me you'll get less than 10,000 miles out of them, if that. Do not buy these tires. Within a couple of weeks the fronts were at 60% and the rears 50%. They were completely bald at 3 1/2 months. I've always known Tucker to be a reputable company so I don't know why they need to sell these crappy tires and at the same time tell you that you'll get plenty of wear out of them. I went to a used tire shop on Arrow hwy and they sold me 4 used Continentals that had about 70% tread left on them for $180 out the door tax everything. And they've barely worn so far. If Tucker needs to sell these crap tires at least let the consumer know that they are this bad. If I had gotten a warning I would have scrounged up some extra money and gotten something better.
I had a nail in my tire with a slow leak, got right in and they patched it up! Everyone was so sweet service was super fast and it was super cheep! Been coming here with my dad since I was a little girl and always bring my car here when I need new tires put on. Not many company's with this kind of service!!
Been coming here for 20+ years. Outstanding service, prices and aftercare. I own 4 cars and wouldn't go anywhere else for tire service. My last visit, I needed 4 tires for my truck. I went there when it opened and was out within the hour. While waiting, I googled the tires I was buying at other places. I was saving 30% from a "marked" special at America Tires. This place has never done me wrong. I was there 4 days ago with a nail in my tire. Not once did they asked for $$, they simply said, "These are our tires. We got you." I was out in 20 minutes. The customer service, product and everything else can't be beat.
Why am i giving these guys 5 stars when they hardly ever answer the phone... Cuz they're honest!
If you know Tucker Tire then you know that their phone is always ringing and no one seems to answer. OK, maybe they do answer every now & then (if you're lucky!)
You need to just show up and don't bother calling ahead...
They have a large crew who are always working (a true team)
Brad and the sales guys are honest and quote the BEST prices in South OC (maybe all of OC ~ Not sure since I've never checked)
If you want a fair no haggle price then this is your shop.
Expect to be in there for at least an hour but never longer than two.
I've been going here for YEARS!
Ask anyone who lives in the 949 area code and they've heard of Tucker.
These people do tires. Friendly, fast service and affordable prices leave me no other choice but to return the next time shtf. The waiting room was comfortable and inviting with a TV, plenty of reading material and a tin of crayons with coloring books, too! I had 4 tires replaced and was out of there in roughly 30 minutes.
Place was recommended by a friend of mine. Took me a few months to finally give them a call but I couldn't be happier. I can see why this place has five stars. Service is completely exceptional like I can't even come up with the words to explain how great the service is coming from someone in the service industry. But even better than that is the pricing. Speak to Jeff he will give you the best pricing in town
The staff here are always nice and helpful. Stopped by one time last year because i had a screw in my tire. They took care of it really quick and didn't even charge me. So i came back a few months ago when i needed a full set of tires. Brought my girfriends truck in today fir a full set of tires. Got here at 2:30 and they close at 3 and they didn't send me away. And i got a great deal on tires. Best service and best prices on tires!