Assurance Fuel Max
Eagle GT II
Excellent customer service and great prices. My family has been coming here for years. There are two buildings in the same alleyway one is the storefront for shopping and paying for transactions, the other is where you drive your car around to be serviced. I recommend taking a day off of work and scheduling your service during the week, because it's pretty busy on Saturdays. I had my service on a Thursday and it took about an hour and a half. There is a small waiting room and some outdoor seating as well. There are coffee shops, restaurants, and mom & pop shops within walking distance if you don't want to sit and wait.
Place was recommended by a friend of mine. Took me a few months to finally give them a call but I couldn't be happier. I can see why this place has five stars. Service is completely exceptional like I can't even come up with the words to explain how great the service is coming from someone in the service industry. But even better than that is the pricing. Speak to Jeff he will give you the best pricing in town
I really don't write review often but my experience at Tucket Tire Co was great so here it is.. Yesterday I was driving carpool lane on 10 freeway near 10 and 60 meets (avoid if possible) big pothole and right side two tires go down (alert on the screen of my car).. so pull over and see that two tires need to be changed. Call around compare prices, and found Tucker Tire Co to be fair and good price and also gave me the option on two different set of tires (decided to go change all four.. it was time), I checked to make sure they could do the job right away and they said yes so I went to the store and Mr. Scott was very helpful and gave me the same exact price as he quoted me over the phone. Great customer service as Mr. Scott stepped away for few minute to make sure the tire was in stock and I was standing there no more than 2 minutes and 3 other salesperson asked if I had been helped. The work paper and invoice was made and sent me to the service center (which is sperate from the main office) which is located no more than 50 yards away, drove my car and again service person was very nice and did the job right away. I had to get my alignment checked but they were little busy because it was Monday so they gave me an option of staying (which will take few hours) or come back another day to get the alignment checked, took the option of coming back another day. Here is another thing that I really liked was, on my tire, I got aftermarket airhole plugs and they did not forget to put those back on, which was nice (other tire store forgot and just put one of those plastic ones when I got one tire serviced for nail in the tire a few weeks ago and now I have three aftermarket airhole plugs and one plastic one)... My experience at Tucker Tire Co was very professional and smooth experience I was glad to pick the store for my tire store from now on.
This place came recommended by 2 other people I know and so like yourself, thought I'd give them a shot. First, I called yesterday and Scott gave me a great no haggle price for 4 tires + install. 225/55/17. I couldn't pass up his quote on the Goodyear's he offered.
Already sold on the deal, I arrived to receive fine treatment, prompt service and found myself back on the road in less than 30 minutes! Impressive...
Also, I don't feel like I got any special treatment. I think this may just be how their philosophy on doing business is.
Must say this is one of the best experiences at a tire shop that I have had in a long while. From the sales shop to the brake/tire shop the customer service is outstanding. No up selling or pressure to bye other then what was needed. Was given plenty of options. Tires arrived fast and work was done in a timely manner. I will return for another set for my wife's vehicle and will recommend to family and friends.
I've been coming here for years for new tires. I never had a problem with their service until my recent visit. I called first to ensure they had the tires I needed in stock and they confirmed it. When I arrived, they confirmed the tires were in stock, I paid for them and proceeded to the service bay. After waiting about 30 minutes, I was informed that the tires I purchased were not in stock. I was given the option to return the following day, purchase a different brand tire, or get a full refund and go elsewhere. I did not want to return the following day, nor did I want to go elsewhere so I opted for the different tires. However, I informed them I needed to be out of there by a certain time due to a previously planned appointment elsewhere. Although I was promised my car would be ready on time, it did not happen as promised... surprise, surprise. 'Fool me once, shame on you; fool me twice, shame on me.' Tucker Tire Co. has last my business.
I always like to go this place because
1. Best prices
2. Fast and efficient
4. They are not for money for they are for quality and make customer happy.
I have been there couple of times about 2 years within 2 years 2 different reason. I went to another tire place cheap or good rating but they were all same. They told me I need to replace new tire because tire not good and not fixable and they asked me regular market price. But they didn't have tire in stock and asked to me come back. So I look around and found TuckerTire they checked and told me I don't need to buy new tire this tire is still good condition another least 20k miles. They fixed. Another service not related to tire and they told me I don't need that service they gave me refund and charged me only $20 for checking service. That's why they not after your money they gave your best service and save your money and tine. Go ti this place and you will see.